Online purchases cannot be returned at any physical sale points.
When you receive your item you will find, inside the box, all the necessary instructions in order to be able to return your order. Follow the instructions to return or change the products you want. In case of doubts, get in touch through our contact email.
Remember that the garments must be in perfect condition and with the corresponding ticket. Remember that it is essential for any change or return. For hygienic reasons, articles of underwear or bathing may not be returned or changed.
After approving the return (the items have to be in perfect condition and have to have the tags) you will receive a confirmation email indicating that the amount will be credited to your account in a few days.
Remember that the payment to the credit card always depends on your bank entity.
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